Returns & Exchanges

At Discraft Factory Store, we want to ensure you are satisfied with your gear; if you are not completely happy with your purchase, you may return unused items in their original condition within 30 days of delivery.

1

Verify Eligibility

Ensure your discs or apparel are in new, unthrown, and unwashed condition with all original tags and packaging intact.

2

Initiate Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

3

Package Your Gear

Securely pack your items and clearly write the RMA number on the outside of the box to ensure timely processing at our warehouse.

4

Ship and Track

Send your package via a trackable shipping method; once received and inspected, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing